Cart & Checkout FAQ

DOES ROGUE SHIP OUTSIDE OF THE CONTINENTAL UNITED STATES (AK, HI AND INTERNATIONAL CUSTOMERS)?

Rogue Fitness ships gear all around the world.  If you are located outside the Lower 48 States you may be contacted after you place an order if additional shipping is required.  You may choose to pay the additional cost or If you prefer not to pay the additional shipping cost we can promptly refund your order.  International customers are responsible for any customs fees that may be associated with the order once it arrives at the border.

Add on items located in drop-down menus such as a Barbell or Bumper set is priced for Continental US shipping only. If you live outside the Lower 48 you will be contacted if additional shipping is required.

Flooring shipping rates are only valid in the US 48 contiguous states. If you live outside the Lower 48 you will be contacted for additional shipping charges.

WHY AM I BEING CHARGED SALES TAX?

WHEN WILL MY EXPEDITED SHIPMENT ARRIVE?

I AM UNABLE TO GET ANY SHIPPING ESTIMATE OTHER THAN "PICK UP ONLY".

I AM UNABLE TO GET ANY SHIPPING ESTIMATE OTHER THAN "PICK UP ONLY" WHEN SHIPPING TO CANADA OR AN APO ADDRESS.

I CANNOT GET A SHIPPING QUOTE TO GUAM.

AFTER HITTING "SUBMIT YOUR ORDER" I RECEIVE A "GATEWAY ERROR" MESSAGE.

I CANNOT ADD ITEMS TO MY CART OR CHECK THEM OUT. WHEN I HIT "ADD TO CART" IT TAKES ME TO THE CART PAGE AND SAYS THAT MY CART IS EMPTY.

I'M PLACING AN ORDER, BUT I WOULD LIKE TO PAY WITH MULTIPLE CREDIT CARDS. DO I NEED TO CALL IN MY ORDER?

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

HOW IS MY CREDIT CARD INFORMATION SAVED?

WHY IS A $0.01 CHARGE BEING PLACED ON MY CARD?

I ORDERED PRODUCTS THAT QUALIFY FOR A ROGUE FITNESS SHIPPING PROMOTION, BUT MY ORDER INCLUDES SHIPPING CHARGES.